My shipping fee is a flat $5.00, shipped USPS First Class with a delivery Conformation, Insurance is optional at your expense. Items will ship within 2-3 Business days unless I am attending an out of town show or on Holidays. Custom orders will take longer and discussed at time of purchase.
Contact hours are Monday-Friday 10 a.m. to 5 p.m. Central Standard Time U.S. You may order at any time of the day or night, but we will only answer your calls and emails during office hours. Office is closed for holidays, class days, conferences and vacations. Unusal closures will be noted on our web site Home Page
Should an item be found defective it may be returned for replacement/repair or merchandise credit and needs to be returned to Becklin Bead Designs within 10 days of receipt. Returned merchandise must be in complete original condition and packed securely for shipment. Becklin Bead Designs is not responsible for postage on returned items; however, Becklin Bead Designs will pay postage on replacement items after the original order is returned. Becklin Bead Designs will not accept merchandise damaged by the customer from mishandling, neglect, chemicals, ultrasonic cleaning, etc. Please read care instructions carefully as some hand applied finishing techniques can be destroyed by chemical or professional cleaning. Use only the cleaning pad included with the item and only as directed to preserve the beauty of your item. I am happy to stand by my promise of originality and quality.
Fine precious metals and gemstones require special care. Most of the items at Becklin Bead Designs feature specialty finishes, such as oxidation & patinas. In addition, pieces often include gem stones, pearls, wood, bone, and coral would be greatly damaged by chemical cleaning. Under no circumstances should chemical or ultrasonic cleaning be used on pieces. Hand cleaning is advised on all sterling silver components. Please use the enclosed cleaning pad to add shine to your purchase and follow instructions carefully. All detachable sterling silver and gold chains can be professionally cleaned by reputable jewelry dealers. With proper treatment, your purchase will give you many years of enjoyment. Becklin Bead Designs will not accept returns on any items that have been damaged by failing to observe this notice.
Although every attempt is made to portray items accurately, we have no control over variance in color monitors. Also, we list measurements in mm that include length, width and depth, all weights in grams, and necklace and bracelet lengths in inches. We reserve the right to substitute findings and fasteners in an effort to keep prices reasonable.